HR
Henk R
1 reviews | Active since Mar 2009
30 Apr 2019, 11:08
6th repair note 9
Again my note 9 is s not completely repaired, Samsung requested my to be take my phone to Vodacom repairs in Vanderbijlpark and they changed the software to Vodacom and now after many repair for multiple items my software is not the right for the mtn network and vodacom repairs is saying the are waiting for Samsung to assist
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Replies (2)
Samsung South Africa's replyOfficial
30 Apr 2019, 11:17Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's reply30 Apr 2019, 11:17
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's replyOfficial
30 Apr 2019, 12:17Good day
Herewith your reference number:
***
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply30 Apr 2019, 12:17
Official
Good day
Herewith your reference number:
***
SamsungSA:^LZ
SamsungSA:^LZ