65inch Samsung TV STOPPED WORKING IN 18days!!!

Bought a Samsung 65 inch TV at Makro in Woodmead on the 14th of August, it’s hardly even been a month (watched it for 18days to be exact) and the TV stopped working. R12k was spent on this TV and on returning it back to Woodmead, they refused to give us a refund/credit for the TV, stating that Samsung insists that they have a technician come take a look at the TV, which can take up to 6weeks. I’m appalled at the fact that after spending so much money on a TV(on a brand that I thought I could trust)because the TV is just over 14 days as they put it, Samsung feel it’s okay that I should have a 18day old TV, that’s been poked around by their technician, that I have paid R12k for. At this rate they might as well have sold me a second s**** that just looked new because it beats me how in hardly 3weeks the TV won’t work and they have the audacity to feel I should keep it when it ******ed out in hardly 3weeks.

It’s s****ly not okay to sell goods for that amount of money that just stop working and expect customers to keep such goods when they barely had that good for a month.

If a technician has to come and poke this good around so soon instead of me receiving a credit to get a new one, does this mean all your TV’s stop working soon after they’re bought, hence the technician root? Because I do feel if this was an exception then replacing one TV that just stopped working in 18days, which cost so much shouldn't have such extreme processes and red tapes like I’m being done a favor.

How is it that I’m expected to sit without a TV that I literally just bought while I “happily await” for it to be poked around by a technician...

This is absolutely ridiculous & and I can’t even comprehend how this is okay to such a huge and I thought reputable brand.

Or maybe it’s the fact that they’re such a huge brand that they feel people should be ****** of their money for goods that give in hardly a month.