5C error on Samsung front loader

What a bad decision to buy Samsung products... How ironic that you4 products break less than 3 months after the warranty has passed. Then I ask what it will cost me as I am getting the 5C error on my front loader and it is said we can send you someone but cannot give an estimation of cost because its call out fess, Labour fee and if their are parts needed you would be liable for that as well.

I should have just bought me a washing machine of R5000 and not R15 000 if I knew I would receive that kind of service.

Mind you I phoned Saturday never to get a call back as the lady was busy with another customer explaining I am not sure what, I also logged a ticket that I was never called back for and then I finally got through on Monday after trying the second time.. R100 AIRTIME GONE!!!!