ND
Ndabezinhle D

1 reviews | Active since Oct 2015

02 Nov 2015, 13:50

4th WEEK waiting for a Tablet

I sent my Tablet for repairs the first time, it came back with the same problem of screen changing colour. The Wifi and the Mobile data disconnect while i am using the Tablet. I had to send it back the second time and its now the 4th week. What must i do if Sumsung can not assist. My Job reference is 06712.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Nov 2015, 16:36
Official
Hello ndabez2001,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA