CN
Chris N
1 reviews | Active since Jun 2019
28 Jun 2019, 11:24
48 hours.. still waiting
So I was contacted by Samsung by a very friendly lady.. that reassured me that a Samsung rep will contact me with in 48 hours.. I was excited and felt like finally I'm getting somewhere.. that call was on Monday.. it's Thursday night and well done Samsung. No call.. probably can't complain about customer serves from Samsung.. cause there's no serves...
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Replies (2)
Samsung South Africa's replyOfficial
28 Jun 2019, 13:43Good day Chris
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's reply28 Jun 2019, 13:43
Official
Good day Chris
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's replyOfficial
28 Jun 2019, 13:44Good day Chris
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply28 Jun 2019, 13:44
Official
Good day Chris
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ