4 Days post repairs completion and still no delivery

<p>I was happy with the service until i started recieiving calls and SMSes to rate Samsung service, how can I when I still do not have my cell ready?</p> <p>The repairs centre has phoned me now a total of 4 times to check if ive recieved my cell but the Sandton store has confirmed all 4 times that they still do not have it. The guys at the store are not even trying to phone someone to find out where its held up . My cell has been repaired and this has been confirmed so why am I still without my phone?... all I get is sorry we dont have it yet.... really? So dissappointing for such a big brand name! </p>