LT
Lee T
1 reviews | Active since Mar 2009
23 Jul 2015, 11:09
3hours vs 7 days
Why can the service centre in cape town change a screen in 3 hours but jhb say a week. What happened to express repairs?
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
23 Jul 2015, 11:19Hello leet22,
We have noted your concern, thank you for bringing this matter to our attention.
apologies for the inconvenience you have received but this is caused by the back log of work. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
apologies for the inconvenience you have received but this is caused by the back log of work. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
Samsung South Africa's reply23 Jul 2015, 11:19
Official
Hello leet22,
We have noted your concern, thank you for bringing this matter to our attention.
apologies for the inconvenience you have received but this is caused by the back log of work. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
apologies for the inconvenience you have received but this is caused by the back log of work. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA