SN
Siyanda N
1 reviews | Active since Jan 2016
23 Apr 2021, 16:31
32L Samsung Microwave faulty after just two months of purchase.
I bought a Samsung 32L Microwave with a 10 year warranty from Hifi Corporation in Woodmead but it has failed me after only 2 months of use. I now have to wait a minimum of 21 working days since they don't want to replace it. I am very disappointed in a brand that I hold highly.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
23 Apr 2021, 16:35Good day Siyanda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply23 Apr 2021, 16:35
Official
Good day Siyanda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
SN
Siyanda N's updateReviewer Update
04 May 2021, 12:03Good Afternoon,
I have not been contacted by HiFi Corporation regarding the Technical Report. It has been over 10 working days now. I am currently without a microwave.
I have not been contacted by HiFi Corporation regarding the Technical Report. It has been over 10 working days now. I am currently without a microwave.
SN
Siyanda N's update04 May 2021, 12:03
Reviewer Update
Good Afternoon,
I have not been contacted by HiFi Corporation regarding the Technical Report. It has been over 10 working days now. I am currently without a microwave.
I have not been contacted by HiFi Corporation regarding the Technical Report. It has been over 10 working days now. I am currently without a microwave.