JH
Jean H
1 reviews | Active since Apr 2014
02 Nov 2015, 13:36
3 weeks waiting for a screen change on a S5
Since the 20th of October we are waiting for a screen to be replaced. How can this be possible? I have called daily and telephones constantly engage. <br> have not been able to speak to anyone.
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Replies (1)
Samsung South Africa's replyOfficial
02 Nov 2015, 16:29Hello JeanHP,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply02 Nov 2015, 16:29
Official
Hello JeanHP,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA