1 reviews | Active since Nov 2016

10 Nov 2016, 01:46

3 Samsung executives ****

<p>I spoke to 3 executives ( Dyhna, Khanya Gumede, Nqobile Khumalo) from Samsung SA in Jhb all three told me Samsung has never ever heard or have reports of damaged phones without interference. Below the link has complaints from all over the world regarding lcd screens that cracked.</p> <p> </p> <p>The frustrating thing they made feel like I was lying in saying this damn phone cracked without being dropped.</p> <p> </p> <p>Now Nqobile here are different people claiming the same are they also lying? follow the link</p> <p> </p> <p>http://forums.androidcentral.com/samsung-galaxy-s4/305142-brand-new-galaxy-s4-broken-no-reason.html</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Nov 2016, 12:58
Official

Good day Vuyi,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA