3 New Samsungs purchased and all 3 Faulty

We have upgraded 3 new contracts, two are A5 devices. and one an S6 Edge.<br> 1st ly let me say that the service attitude from a Woodmead Service SAMSUNG agent MM All electronics 11 *** is shocking to say the least<br> <br> 1. taking my S4 there last year they have not returned it to me and say i didnt collect it in 3 months so sold it to defray expenses, I received no notification that it was ready or that they would sell it!! is this not *******??<br> On taking my A5 in i remembered to collect it they had the Job card but no phone and no notification as to where it is!!???<br> My A5 took 3 times to get right there but it was never fixed, so we took it back to the store we purchased it and they replaced it eventually after 2 month.<br> 2. Another A5 we have has a data problem But we are too scared to send this either to Cell C store or to MM All electronics, we are currently waiting till we get the S6 resolved<br> 3. My S6 edge has a problem and reboots it self let alone uses HUGE amounts of data, after handing it back to the store we got it and it taking 10 days to come back, the same fault when i collect it today!!<br> Is this the way Samsung is going, bad products and bad service, no one to help!!!!