KN
Kishan N
1 reviews | Active since Sept 2020
22 Sept 2020, 09:42
2.5 Weeks of constant calling and still no R4000 voucher.
If I could give a negative review I would. I am disgusted to be a Samsung customer again. I have pre-ordered my Note 20 Ultra on 17 August, trying to get my R4000 e-store vouchers. I have called everyday for 2 and half weeks, and no voucher given. I cannot write anymore as I am physically exhausted for the constant fighting. I honestly am HATING Samsung and would just like my voucher. I am frustrated and annoyed and at this point will make sure nobody chooses Samsung.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
22 Sept 2020, 09:59Good day Kishan
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Samsung South Africa's reply22 Sept 2020, 09:59
Official
Good day Kishan
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
KN
Kishan N's updateReviewer Update
22 Sept 2020, 10:03And so I have been told the exact same thing everyday for the past 2.5 weeks. I can get sms's and emails from companies just opening for business under Level 1; 100s of emails from Sueprbalist, MrD, Loot, Samsung advertising their TVs and Galaxy Flip phones, but not a single 12-16 digit code from Samsung saying here is your voucher, have a nice day.
Your service has been shocking and when I ask to speak to someone senior to assist, nothing happens. Disgraceful service.
Your service has been shocking and when I ask to speak to someone senior to assist, nothing happens. Disgraceful service.
KN
Kishan N's update22 Sept 2020, 10:03
Reviewer Update
And so I have been told the exact same thing everyday for the past 2.5 weeks. I can get sms's and emails from companies just opening for business under Level 1; 100s of emails from Sueprbalist, MrD, Loot, Samsung advertising their TVs and Galaxy Flip phones, but not a single 12-16 digit code from Samsung saying here is your voucher, have a nice day.
Your service has been shocking and when I ask to speak to someone senior to assist, nothing happens. Disgraceful service.
Your service has been shocking and when I ask to speak to someone senior to assist, nothing happens. Disgraceful service.
KN
Kishan N's updateReviewer Update
22 Sept 2020, 10:04Also, I would appreciate it if I can stop being told that the UV sterilizer is available because I have that delivered already.
KN
Kishan N's update22 Sept 2020, 10:04
Reviewer Update
Also, I would appreciate it if I can stop being told that the UV sterilizer is available because I have that delivered already.