AL
Anton L
1 reviews | Active since Feb 2021
22 Feb 2021, 15:57
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I have renewed my Vodacom contract. With the Samsung Notoe their is a promotion. I have claimed it only to find out 2 months after that I am not allowed to use a frien Tv license. So in Jan 2021 I bought a Tv license and up till now I have recieved No corrensponedence from Samsung. I see this as this worse service I have recieved from any provider
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Samsung South Africa's replyOfficial
22 Feb 2021, 16:15 Good afternoon Anton,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply22 Feb 2021, 16:15
Official
Good afternoon Anton,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS