1 reviews | Active since Aug 2016
2 Years Warranty
<p>I bought a Samung S4 on the 29th of August 2016 , The screen recently broke , and now I want to repair it , only to be told by the Samsung ADH department that the warranty expires a day before the 2 years.</p> <p> </p> <p>This is despite that on the ADH & Samsung websites is clearly states 24 months from date of purchase which is today.</p> <p> </p> <p> </p>
Hi Hein
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 183.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Hein
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 183.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team