2 pieces broken TV

Disappointed is an understatement of how I am so heart broken with the service I received from Samsung and their technicians. They took my TV for fixing that had rainbow lines. guess how it came back, a broken screen in two pieces, no *****s, no legs, no cord to plug in, I am so much in pain as this TV was literally 3 months old but the thing that they brought to my house is a s****, it is not my TV, all I want is my 70inch Samsung TV. Not 2 pieces which I can not even take anywhere else to be fixed as this is a broken s****... If they could not be able to fix my TV they should have said so, or if they wanted me to pay them for fixing they should have told me... Their technician Bongani Tshabalala who took my TV does not even answer to my calls to explain why 2 pieces? And Samsung officials called me with an attitude to tell me my TV was fixed... Gave me hope for disaster. They took my TV on the 14th of October, brought it back a child (minor) signed for it on the 25th of November, the box was wet like it was poured by rain n told my child not to take it out until the box is dry. Tv was not protected at all.. Super heart broken... Can they please bring my TV as it was I do not want to be **** at no more