LF
Loretta F
1 reviews | Active since Jan 2015
11 Aug 2015, 09:54
2 cellphone batteries swollen
I bought a Samsung Galaxy S4 about 1-2 years ago. About 6 months of having the phone, the battery became swollen meaning that my phone would switch off and restart at random times and wouldn't switch back on without it being on charge. I bought a new battery for R400 and about a year later the second battery also started swelling. I love my phone and I love Samsung, but its really upsetting that I now have to buy a third battery for the phone and batteries are not cheap at all.
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Replies (1)Samsung South Africa's replyOfficial
11 Aug 2015, 10:28Hello LF021,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply11 Aug 2015, 10:28
Official
Hello LF021,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
