1 reviews | Active since Jul 2012
12 months old Tablet's battery dead
I took out a Galaxy tablet with MTN. The tablet started giving me problems in the third month and continued to develop thin black lines on the screen but nonetheless I continued to use it hoping that it will become fine. Unfortunately the tablet started to lose its power and could not switch on. I submitted my Galaxy Tablet for assessment at the MTN store in Glenfair mall in Pretoria. I was informed that because the warranty has expired the repairs will cost R2000 and if I do not have the money then I should pay R300 for the unrepaired tablet. I want to know if a 1 year old Tablet's battery should be completely \dead"after a year (Feb 2014-Mar 2015). Is there a possibility that Samsung could offer to assess the tablet since it is their product?<br> <br> I do not want to regret choosing Samsung over other products as I am a loyal customer."""
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
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Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
