KR
Kajal R
1 reviews | Active since Dec 2020
06 Apr 2022, 07:47
10/10 Marketing
Dear Samsung,
I trust this message finds you well?
I have a question, really easy to answer actually. Was the Samsung galaxy buds pro promotion with the S22 Ultra just a marketing strategy? Because first it was a stock shortage, then it was a new order needs to be done and now it seems that infact there is no "buds pro".
Kindly explain or simply reply with a "yes its just a marketing strategy" or "no, we just don't feel like fulfilling that promotion".
Regards.
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Samsung South Africa's replyOfficial
06 Apr 2022, 08:01Good morning Kajal ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply06 Apr 2022, 08:01
Official
Good morning Kajal ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM