CR
Charles R
1 reviews | Active since Jul 2012
01 Feb 2021, 20:31
10 year warranty breaks when brand new
Bought a new fridge from new had a vibration and making noise, sent a mail to Samsung and they are uninterested to assist. What is the use of having a 10 year warranty but Samsung is not interested in assisting when it is brand new.
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Samsung South Africa's replyOfficial
18 Feb 2021, 17:56Good Day,
Your concerns were noted and logged as reference number: ***
Your concerns were noted and logged as reference number: ***
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Feb 2021, 17:56
Official
Good Day,
Your concerns were noted and logged as reference number: ***
Your concerns were noted and logged as reference number: ***
Your complaint was assigned to our escalations department and we have been in contact with you.
Regards,
Samsung ZA
SS