LT
Lawrence T
1 reviews | Active since Mar 2018
04 Oct 2019, 14:16
***
Guys please help, my device was working fine until it was taken Samsung repair center in Pretoria for screen repair. After that it was endless problems with the mic it was then taken again by *** for almost 2 months, now the issue is every time I wanna to play DSTV NOW live TV it says my device is not Google certified, I called contacted google, they say I must contact Samsung, I then called Samsung and spoke to Selaelo Makgamatha who couldn't assist. Please help
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
04 Oct 2019, 14:20Good day Lawrence
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply04 Oct 2019, 14:20
Official
Good day Lawrence
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's replyOfficial
04 Oct 2019, 17:41Good day Lawrence
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply04 Oct 2019, 17:41
Official
Good day Lawrence
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ