DN
Dylan N

1 reviews | Active since Apr 2017

19 May 2017, 15:30

BAD BAD BAD!!! Very BAD!!!

<p>I bought a Samsung TV about 4½ yrs ago, it broke within 14mnths , took it back to Game, who lost my TV and gave me a new 1 due to them losing my TV. The new one broke about 2½years later, I took it to Samsung for repairs and paid for it, not even 6 months later it is broken again and they expect me to pay for it to get fixed. I am refusing to pay again. If I do pay for it to be fixed, I would have then spent more fixing the TV than what it cost to buy the original in the first place. My LG has lasted me over 10 yrs, not even 1 issue. It’s absolutely absurd that these big guys think that they can spit on the little guy. Once my Samsung washing machine, tumble dryer and cell phone pack up I will be moving over to LG & I Phone. I give these guys support & they give nothing but bad service in return. Or even better yet, I’ll buy the cheaper brands & just replace them every few years, this should still cost me less than what Samsung has ripped me for over the last few months. Samsung I’m sure you are losing many more customers due to this & I for one will slander your name with the truth until these issues are fixed. What you fail to realise is that many large tech companies like yourselves have closed their doors due to *********** their clientele & not giving the correct support.</p> <p> </p> <p>Sjoe, thanks a mil Guys. Your brilliant service assisted me in buying the latest edition to my home appliances, see the attached pictures. This one comes with 3 x HDMI and 2 USB (yours only had 2 and 1). Yours have 2 yr warrantees, this Hisense “cheapie” comes with a 4yr warrantee. Hisense even have more trust in their products than you do in yours.</p> <p> </p> <p>The mail addresses you supp**** above have yet to respond to my mails, this is 9 days after your electronic/ auto responses.</p> <p> </p> <p>Thanks Samsung, for nothing. Bad service all round. Oh and the attached pics were taken with my Samsung S7 which overheats, this will be replaced soon as well.</p> <p> </p> <p>Spoke to an installer about this issue, he seems to agree, Samsung service is so bad he rather buys cheaper brands. My new “cheapie” has much better picture quality also and its 3 ” bigger.</p> <p> </p> <p>Sorry Samsung, you lose! You’re fired. Gone. Finish. Enjoy the TV that I left at the Grove Mall Samsung store, perhaps you can give it to someone who enjoys watching half a TV.</p> <p> </p> <p> </p>

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