to be resolved as soon as possible.

Further to reading other recent reviews I realised I am now in the same predicament as the previous complaint lodged here - which is unacceptable situation. I entered my TV voucher unique code to claim my samsung tv that was part of a vodacom black friday deal. I only received a reference number after submitting the info. No email or any other communication about what the process is or when I can expect delivery. I also sent an mail *********** who is according to samsung the correct department with no feedback as of yet. I have been trying to get through to someone to help me on ********** but the line has no response, just rings continusouly. this is an unacceptable disgusting customer service from Samsung that reflects to a reputable company and treat customers in this manner, very disappointing. Had I known of this would not have trusted to purchase the item. Hellopeter review with the hope of getting this issue sorted out.