SAMSUNG Z2 USERS BE ALERT!

<p>I am not satisfied with your written response & the closing of ref: ********** 718!<br />I also discussed the fact that due to your issues with the Facebook messenger & WhatsApp developers not supporting Tizen store anymore & Samsung not even bothering to inform their customers I lost 600MB of data trying to retrieve Facebook messenger.I originally logged this complaint with Samsung around the 11th May 2017 (Ref: ********** 083 - consultants name: Evon). Why Samsung decided to open another reference number ( ********** 718), is mind boggling to me & in my opinion smacks of delaying tactics!<br />Samsung is clearly at fault and needs to rectify this immediately. I have sought advice & I wish to inform you that if this issue is not resolved within 48 hours (COB - Friday 02 June 2017), I will be approaching the ombudsman (consumer rights act) & I will also be posting this on Hello Peter!</p> <p>Kindest regards,</p>