Samsung Tab 3 lost by Supplier Ref 18386

Samsung Tablet send for repairs four times already. Last time handed in for repairs on 3 February 2016. Numerous phone calls to the store with no result. The tablet is lost. <br> Store is under construction for upgrade but you are lucky if a sales person do come to the door, but be treated badly. <br> Email was returned as undelivered to [Email Removed] to find out what the status is. Phone: *** also just rings. <br> All contact details given on the Service Request form.<br> Last visit at the store was 2 weeks ago but the Tablet could not be found.<br> I would like Samsung to replace the useless Tablet with a new one a.s.a.p.