1 reviews | Active since Mar 2009
SAMSUNG Strikes again
So I have had issues with my Samsung dish washers since 2013. Back then I even took out an extended warranty yet Samsung decided to replace my machine in 2015 NEVER TELLING ME THAT MY EXTENDED WARRANTY NEEDED TO BE TAKEN OUT AGAIN AND NOW THAT MY USELESS MACHINE THEY HAVE REPLACED ME WITH IS NOT WORKING IT IS MY PROBLEM? 1. No one told me that my extended warranty will be null and void 2. Why does your appliances break so many times 3. Call centre agents don't even listen to you when you call in
Why must I pay for your ****py workmanship?
THIS IS WHAT HAPPENED IN 2015 : I have a scarecrow number Scarecrow number is 8553 4 refs numbers and many hours spent of my own money to call after Samsung AS THEY DON'T HAVE THE DECENCY TO CALL THEIR CLIENTS BACK CAUSE THEY ARE ONLY WORRIED ABOUT SALES AND NO AFTER SALES SERVICE. I HAVE BEEN WAITING MONTHS NOW FOR A HOSE TO BE REPAIRED THEN I WAS TOLD I AM GETTING A NEW MACHINE TODAY I HEAR THAT IS NOT THE CASE IT IS STILL PENDING APPROVAL!! Customer number ********** 666 Service order number ********** 051 Your reference number for your enquiry is: ********** 569 Your reference number for your enquiry is: ********** 913 Your reference number for your enquiry is: ********** 597 They promise me an executive team is looking into it but the people calling me back sounds like call center agents that can't give me any feedback to begin with. COME AND TAKE YOUR MACHINE I WILL NEVER MAKE THE MISTAKE OF BUYING ANOTHER SAMSUNG DEVICE IN MY LIFE AGAIN!
