samsung s4 mini

I writing this message to inform managers or top executive of the two top companies Samsung and Cell c, . <br> I bought my cell phone 16 months ago.... I'm still paying for my contract .<br> I bought my cell phone through call centre AND I was told by represeNtative of cell C my samsung cell phone S4 MINI will have 24 months warranty. Which I was happy about that is way I settled for Samsung.<br> Now I have a problem my cell phone cracked and the screen is blanke I cannot see numbers I'm unable to answer,it because the screen is out/or damaged.<br> The service that I received from Samsung repair centre at william nicol contact centre Was very bad... I also called Samsung contact centre to report the matter I was told my cell phone is not covered because it is S4 MINI not S4.. I will need to pay FOR the services. <br> I spoke to Nohla Mabena she give the referrence number ***.<br> I WAS dealing with KG Mokuwa the service very bad... she told me I can even report the metter to the CEO OF Samsung . <br> My problem is the time I signed contract contract or telephonic conversation with representative of cell I was told that my cell phone have 24 months warranty or gurantee I will be covered no matter what.