samsung "offer" yet refuse to teach people to use their product. Gross negligence by staff or samsung?.

So Samsung as I have been told by several store staff - offers free training on the use of their cell and tablets. Without Prejudice. What total fiction! I have given my details 3x to 3 different staff at Tablebay Mall Samsung Store. I have not been contacted at all. I came from having apple everything and had to get a windows based pc due to design software. So I replaced iPhone with an S22+ and an iPad/ iPencil with S7 tablet. I just want to learn how to get these to actually do things as advertised.

Samsung epic failure!!! Great offer a service but ignore the client. IE zero service. I have the names of these people who were supposed to call me. Ebie and Jeremy for shame on you! So now I am left with the belief I am sitting with a pile of over priced useless tech that has zero support. Worse zero follow through as per public advertised offering!