Samsung lies and dishonesty

I purchased a TV from Samsung last month, which included a promotion for a free slim fit watch. Unfortunately, my experience has been extremely frustrating.

First, the delivery of my TV was a nightmare. The driver arrived at my complex but left without contacting me, claiming he was restricted from entering. I spent hours waiting and had to make multiple calls to resolve the issue.

As for the watch, I've been trying to track its delivery. To my surprise, I was informed that they tried delivering the watch but I was not home, but I never received any notification—no call or text. Despite my ongoing follow-ups, I've been met with silence.

I'm shocked that a reputable company like Samsung can provide such poor service and disregard for their customers. This has been the worst experience I've ever had.