JK
Jerome K

1 reviews | Active since Feb 2019

30 Mar 2020, 15:36

Quick Service

In January I purchased a Samsung 65" QLED at Samsung Store in Eastgate which I paid R60k for. Two days after delivery I had an issue with the TV, called the store and within 24hours received a call from their service department. Because it was within 7 days I was adviced that TV can be exchanged. The exchange happened the day after receiving the call from service. Less than 48 hours later I had a new TV. I have never had a problem sorted out this quick. Great Service experienced in many many years. I will purchase again at Samsung Eastgate Brand Store.

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