PATHETIC AND HIGHLY *********** STORE

I WENT TO THE STORE SITUATED IN GATEWAY.1ST PHONE WAS A S4 WHICH WAS SWITCHING ON AND OFF.THE SAME SALESMAN(NON OF THE SERVICE STAFF WEAR NAME BADGES SO I DID NOT GET HIS NAME) ASSISTED US ON ALL OCCASIONS COINCIDENTALLY.WE REQUSTED A SOFTWARE UPGRADE BE ATTEMPTED.HE TRIED AND TOLD US PLEASE TAKE IT TO ONE OF THE \PAKISTANIS\" TO GET IT FIXED THE POWER BUTTON SEEMS FAULTY.THE SECOND PHONE WE TOOK WAS A NOTE 3,STILL UNDER WARRANTY.WE REQUESTED A SOFTWARE UPDATE ON THAT TOO BUT WAS TOLD BY SAME TECH THAT HE DOES NOT HAVE SOFTWARE FOR THAT PHONE WHICH IS OLD WE MUST GO TRY DION IN THE CENTRE.MY THIRD PHONE IS A ONE YEAR OLD S6.THE CHARGER IS FAULTY,TOOK THAT IN TODAY.GET TOLD ONLY 6MNTHS WARRANTY ON CHARGER CAN\"T DO NOTHING.APPLE GIVES 1YR.THE PHONE IS SWITCHING OFF AND FREEZING,AGAIN REQUESTED SOFTWARE,THEY CANT DO DONT HAVE UNCAPPED WIFI WE MUST DO IT OURSELF.I CALLED THE STORE MANAGER,HE WAS ALSO UNHELPFUL SAID TRY ANOTHER STORE.THEY HVE A NOTICE SAYING SOFTWARE UPDATES N RECOVERY IN THE STORE\"*****\" BUT COULD NOT DO 1 OF MY PHONES.TRULY APPALLED.STAFF JUST LAZE AROUND USING THE WIFI SO CANT USE FOR CUSTOMERS.I WONT TAKE ANOTHER SAMSUNG PRODUCT NO AND PATHETIC AFTER SERVICE."