pathetic and disgusting

<p>I send my phone for repairs with Samsung Mall Of Africa on the 26 January 2017, I was told it will take 5working days, after 5working no phone call I recieved, I went there on the 4th Feb I was told I should come back monday 06 Feb, I went there I was told the next day till to date I've been getting stories, we all know how hard life is without a phone this days, most sad part I've payed all their money which is R1812.90 and now im stuck without a phone, I went back to them and ask for refund so I could buy myself a new phone I was told I can only get it on monday, I was so disappointed with them, as they never show interest in helping me from the begining.</p> <p>1. Bopulo (instore)</p> <p>2. Lerato (headOffice)</p> <p>3. Gentlemen (I do not get his name)</p> <p>4. Lady (Whom They say shes a boss)</p> <p>All of them failed to help me and non of them try to understand my problem.</p>