PATHETIC AFTER SALES SERVICE SAMSUNG STORE CLEAR WATER MALL

REF *** -WE ARE WAITING FROM JANUARY FOR SOMEONE TO ASSIST US WITH A FRIDGE WHICH HAS STARTED TO RUST AND IS SWELLING AT THE WATER DISPENSER. THE STORE ASKED US TO CONTACT A SOMEONE ***- THIS PERSON IS TOTALLY USELESS AND HAS MADE NO ATTEMPT TO ASSIST US IN ANY WAY. THE SERVICE FROM THIS STORE IS APPALLING. CUSTOMERS HAPPILY PART WITH CONSIDERABLE SUMS OF MONEY FOR SAMSUNG APPLIANCES DUE TO THE CREDIBILITY OF THE BRAND ON A GLOBAL SCALE. THIS STORE IS A SLAP IN THE FACE FOR THE SERVICE DELIVERY THAT SAMSUNG CLAIMS TO OFFER. COULD SOMEONE PLEASE SORT THIS OUT. ***. THANKS