No feedback on query
<p>On 12 May 2016 I sent an email to the store in Polokwane Mall of the North, asking them if they can get a part on my Fridge that is broken, so then the afternoon Frank phoned me from the store asking me to send them pictures of the part i was looking for. So i did that on 13 May 2016. After which I phoned Frank and he said he will get back to me by the latest Thursday 19 May 2016. And that never happened. I phoned Frank again yesterday 25 May 2016 to ask about the part, he said he doesn't know and the person in charge of that is not in, he will ask him when he comes in and get back to me, and that also didn't happen. So this is unacceptable. I need to know if I can get that part and what the cost will be?</p>
So I recieved a quotation on 26 May 2016, and that same day I went and paid for the part in store @ Mall of the north. And up untill today no one can tell me how long i am going to wait for this part. The store only says that the Service Centre is still waiting for it from the Warhouse. So who is going to assist me in this matter? I can't wait forever after I already paid!!!
So I recieved a quotation on 26 May 2016, and that same day I went and paid for the part in store @ Mall of the north. And up untill today no one can tell me how long i am going to wait for this part. The store only says that the Service Centre is still waiting for it from the Warhouse. So who is going to assist me in this matter? I can't wait forever after I already paid!!!