BROKEN PROMISES

<p>I burned 180000 points for a HW-J250 Soundbar early August and on 10 August received an email informing me that my item was damaged during packing therefore I would be reimbursed the next week. I contacted Samsung Rewards on 18 September to enquire about the reimbur*****t or delivery of the item to which I received no feedback to date. This is the worst treatment one could receive from a "reputable brand"</p>