Black Friday

As many of us waited for Black Friday to make some purchases, I wanted to buy a fridge. There were two options for the fridge I wanted, Dion Wired and the Samsung Store (Mall of Africa). Because it was the brand I wanted I decided on the Samsung Store. So, I was there, waited in line like everyone else and when it was my turn was told there was no stock at the current time. I was told that I can lock the price by paying for it and in a maximum of 2 weeks I would receive my fridge. I duly paid and excitedly waited for my fridge.

I then receive a call on 4 December, with the consultant sadly telling me that my order would not be fulfilled and that I needed to come back to the store to obtain a REFUND!!

I therefore am now losing out on a Black Friday special that I could have also gotten from Dion Wired and to add insult to injury I have to make the effort to go to the Mall of Africa to get my money back...

Regards,