Based on recent customer reviews, Salon500 online is valued for rapid nationwide delivery, with orders travelling from Durban to Johannesburg in a day or two, and for careful reinforced packaging that prevents leaks. Shoppers praise pricing that beats town salons, free samples, discounts and helpful staff such as Sauliha, plus clear order updates and easy payment. One leaked bottle was compensated immediately. A single unhappy buyer reported receiving long expired Quick Grow shampoo and conditioner, with emails and calls going unanswered.
NPS Score
100
Recommended: Very Likely
Dec '25 - Nov '26
Frequently Asked Questions About Salon500 online
How is Salon500 online rated on Hellopeter?
Hellopeter has tracked Salon500 online across 102 reviews. Salon500 online hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Salon500 online? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2015
Keep up the great service Salon 500
Very good service, didn't wait a long time for my silver shampoo. Service is great and you get the exact product that you ordered. I will definitely buy from them more, and their prices is better than buying from the Salon businesses in town. Regards Nikky My order was #245616
1 reviews | Active since May 2015
Keep up the great service Salon 500
Very good service, didn't wait a long time for my silver shampoo. Service is great and you get the exact product that you ordered. I will definitely buy from them more, and their prices is better than buying from the Salon businesses in town. Regards Nikky My order was #245616
1 reviews | Active since Jun 2026
Excellent customer service
Sauliha at SALON 500 was extremely helpful, kind and very quick. I can really recommend business with them. Never been disappointed in years doing business with them. Very high quality products! Thanks
1 reviews | Active since Jun 2026
Excellent customer service
Sauliha at SALON 500 was extremely helpful, kind and very quick. I can really recommend business with them. Never been disappointed in years doing business with them. Very high quality products! Thanks
1 reviews | Active since Oct 2017
Old products dated 2008
I purchased the Quick grow conditioner and shampoo last month, just to find out that both products expired i 2008. After a few washes I noticed my hair is falling out instead of growing. I have send them emails and tried to call, no answer!
1 reviews | Active since Oct 2017
Old products dated 2008
I purchased the Quick grow conditioner and shampoo last month, just to find out that both products expired i 2008. After a few washes I noticed my hair is falling out instead of growing. I have send them emails and tried to call, no answer!
1 reviews | Active since Oct 2015
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
1 reviews | Active since Oct 2015
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
1 reviews | Active since Jun 2015
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!
1 reviews | Active since Jun 2015
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!