Excellent after-sales service

I bought a pair of Salomon Sense Ride 2 trail running shoes from a retailer. After a couple of runs, the outersole started to peel off.

I sent an email to Salomon, and got a reply on the same day. This was a manufacturing fault and I was given the option for a full refund or exchange.

This is what I call good service!

Kudo's to Stuart at Operations and Samo at Customer Service.

You guys rock.