Dishonest and unprofessional

I am disappointed and frustrated about this fund dishonesty. I have been taken from piller to post when I enquire about the balance on my 2pot savings. The balance has been the same for the past 3 months and my employer has proof that they have made the allocation to them. No 1 can account at fairsure they keep transferring my calls without answering or say someone will call but no one actually calls.