1 reviews | Active since Jun 2021
Extremely bad service and quality at The SA Konhand Tyre Guyz
Incredibly bad service indeed, I tried their services as i usually buy new tyres and usually in pairs. Unfortunately i was caught in a situation where i needed a replacement tyre asap and intended on purchasing a new pair in a few weeks. So i made the mistake of purchasing a secondhand tyre from these guys. OMW on the day of fitment the tyre machine operator called his colleague to the machine and i followed as they were busy with my wheel... apparently he had the tyre fitted in the wrong rotation i then told him I’m standing right here and watching what you are up to because it’s my property you working with and i don’t understand why its behind closed doors all very dodge he tried closing the door in my face. Anyways they fitted the tyre all seemed well i didn’t do a close inspection just saw the grease spots on the rim that they tried to clean. I thought nothing of it thinking that the issue was resolved...i paid and left went straight home everything seemed fine. The next morning decided to clean the rim tried to remove the grease spots ‘’Scuffs’’ to no avail. Being that close to the tyre i realized that the tyre wall had a few long dry rot cracks. I immediately called... the Youngman was decent and advised me to bring the car in then will have a look, at this point i was just irritated about the tyre being in such a bad state and i took the scuffs as a loss and a learning curve to not let my property out my sight in future. When something feels dodge... ‘’IT’S DODGE’’ upon returning to the shop the owner told me they have no replacement and my original tyre was already discarded which i understood. He then told me to leave my name and number and he will let me know as soon as he receives a replacement. I thought about it and told him id rather not as that would mean id have to drive on that tyre!!! He then got extremely rude and started telling the guys that does the fitment ‘’take it off, take it off...I’ll sell it’’ i was shocked he then proceeded to tell me i shouldn’t buy second-hand tyres in the first place... lol The owner of the ‘’second-hand tyre shop’’ tells me this. He then said buy new then you have peace of mind lol. I then explained my situation and that i intended on buying a NEW pair in the next few weeks. He just kept insulting me compared me to his son that just fitted new 20 inch tyres on his car. I told them to take the ******* tyre and fit my spare. Left on a spare and a tyreless rim was told to fetch my money later in the day all very abruptly and rude. I went straight to GOODHOPE TYRES and OMW GREAT SERVICE as usual as i usually purchase from them. I then fitted one NEW tyre for not much extra and the guy that helped me still added a further discount. I had explained the whole ordeal i went through and they actually kept the same tyre for me to fit later so i can have my pair NEW as i intended Thanks to GOODHOPE TYRES Wynberg. PLEASE BE AWARE OF THIS SHOP!... I RECEIVED 100% BAD SERVICE. EXTREMELY DISAPPOINTING
