UNREASONABLE decision makers

Yesterday I paid my annual membership fee to IOSH via Western Union-after a grueling 2hours with a useless bank consultant. Despite the early payment early 2015, post payment, my membership pack and card were then received on 3 December 2015 - for the 2015 period.<br> and that membership is valid from January 2015-21 January 2016.So for 2015, I paid for an \annual"membership-that could only be used for 1 month? this is a useless \""charity\"" indeed.<br> <br> Now"