Saimel Travel & Tours
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Saimel Travel & Tours
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Saimel Travel & Tours
How is Saimel Travel & Tours rated on Hellopeter?
Hellopeter has tracked Saimel Travel & Tours across 2 reviews. Saimel Travel & Tours hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Saimel Travel & Tours? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAR
Astika R
1 reviews | Active since Jul 2026
21 Jul 2026, 15:48
Terrible agency!
I would not recommend Saimel Agency based on my experience. My family and I experienced multiple delays with Kenya Airways, which ultimately caused us to miss our connecting flight in Mumbai. Despite booking through a travel agency, there was little to no assistance when things went wrong. The only solution offered was for us to purchase new tickets, costing us an additional R10,672 out of our own pockets. I understand I did not have travel insurance, but that does not change the fact that I received no meaningful guidance or assistance in trying to recover our losses or seek compensation. A travel agency should provide support during unexpected travel disruptions, not leave customers to manage everything themselves. What was meant to be a spiritual journey turned into a stressful and traumatic experience. Unfortunately, I cannot recommend this agency based on the lack of customer support when it mattered most.
Helpful (0)
|Replies (0)AR
Astika R
1 reviews | Active since Jul 2026
21 Jul 2026, 15:48
Terrible agency!
I would not recommend Saimel Agency based on my experience. My family and I experienced multiple delays with Kenya Airways, which ultimately caused us to miss our connecting flight in Mumbai. Despite booking through a travel agency, there was little to no assistance when things went wrong. The only solution offered was for us to purchase new tickets, costing us an additional R10,672 out of our own pockets. I understand I did not have travel insurance, but that does not change the fact that I received no meaningful guidance or assistance in trying to recover our losses or seek compensation. A travel agency should provide support during unexpected travel disruptions, not leave customers to manage everything themselves. What was meant to be a spiritual journey turned into a stressful and traumatic experience. Unfortunately, I cannot recommend this agency based on the lack of customer support when it mattered most.
0
Replies (0)