1 reviews | Active since Aug 2010
You should get more support staff
Pastel support CONSTANTLY have "unusually high call volume"!!!! Maybe you should get more support staff. I spend more time holding for Pastel with problems than I do actual work on Pastel. Been having the same problem since April which is apparently unfixable. Sick of it!
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team