GW
Gizella W
1 reviews | Active since May 2016
16 Sept 2021, 13:28
YOU KEEP DEBITING MY ACCOUNT AFTER CANCELLATION DONE MONTHS AGO!
After various calls over a span of MONTHS, I finally got hold of a person at Sage in June who assured me that my Sage One Subscription was cancelled and NO FURTHER debits will be done on my account. This was confirmed by Latoya Annalise Campbell. Low and behold, Sage is STILL debiting my account months after. I emailed Latoya on Tuesday, Still no answer. This is beyond ridiculous. I need the appropriate person to contact me asap to get this issue sorted out and a full refund processed.
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Sage South Africa's replyOfficial
20 Sept 2021, 13:17Good day Gizella,
Hope you are well - thank you for bringing this to our attention . We have been advise that our consultant has been in touch with you offline and are dealing with you directly in this regard.
Stay safe
Kind regards
The Sage SA Team
Hope you are well - thank you for bringing this to our attention . We have been advise that our consultant has been in touch with you offline and are dealing with you directly in this regard.
Stay safe
Kind regards
The Sage SA Team
Sage South Africa's reply20 Sept 2021, 13:17
Official
Good day Gizella,
Hope you are well - thank you for bringing this to our attention . We have been advise that our consultant has been in touch with you offline and are dealing with you directly in this regard.
Stay safe
Kind regards
The Sage SA Team
Hope you are well - thank you for bringing this to our attention . We have been advise that our consultant has been in touch with you offline and are dealing with you directly in this regard.
Stay safe
Kind regards
The Sage SA Team