JW
Jean W

1 reviews | Active since Oct 2020

16 Nov 2020, 12:25

Worst support

Worst company in terms of support.

Trying to get new updates for my Xpress package, but the support consultants keep answering the phone, but not speaking. I can hear them typing and speaking in the background, but ignoring the call completely. This happened 4 times in a row. The reset password on the pastel client zone is also not working, since the emails are not coming through.

0
Replies (2)
JW
Jean W's update16 Nov 2020, 14:38
Reviewer Update
They had a quick response and all my queries were resolved.

Thank you
Sage South Africa
Sage South Africa's reply16 Nov 2020, 14:45
Official
Good day Jean, 

Thank you for following up with a positive result - much appreciated. 

Kind regards
The Sage SA Team