RB
Rory B
1 reviews | Active since Jan 2021
25 Jan 2021, 13:32
WORST RELIABILITY
**** POOR COMPANY. Software "upgrade" left many clients without accounting software and no urgency from their side to rectify or even just revert to the previous version. Many businesses in dire straits not able to submit VAT returns or other essential accounting functions. Their response is simply, "we're working on it." THAT'S NOT GOOD ENOUGH..REVERT TO THE PREVIOUS VERSION AND FIX YOUR PEOBLEMS BEFORE YOU GO LIVE WITH SOMETHING THAT DOESN'T WORK!
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Replies (2)
Sage South Africa's replyOfficial
25 Jan 2021, 13:43Good day Rory,
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.
Some customers can log in to Sage Business Cloud Accounting and perform key accounting tasks. There are customers reporting challenges accessing the system at peak times, and all our efforts are focussed on making sure all customers can access the service. We will continue to update you regularly. You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.
Some customers can log in to Sage Business Cloud Accounting and perform key accounting tasks. There are customers reporting challenges accessing the system at peak times, and all our efforts are focussed on making sure all customers can access the service. We will continue to update you regularly. You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Best regards,
Sage South Africa's reply25 Jan 2021, 13:43
Official
Good day Rory,
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.
Some customers can log in to Sage Business Cloud Accounting and perform key accounting tasks. There are customers reporting challenges accessing the system at peak times, and all our efforts are focussed on making sure all customers can access the service. We will continue to update you regularly. You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.
Some customers can log in to Sage Business Cloud Accounting and perform key accounting tasks. There are customers reporting challenges accessing the system at peak times, and all our efforts are focussed on making sure all customers can access the service. We will continue to update you regularly. You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Best regards,
RB
Rory B's updateReviewer Update
25 Jan 2021, 13:57That's all the effort we ever receive back is a generic response while be struggle to keep up with mounting pressure from SARS, clients and staff all due to your incompetence. If it wasn't such a critical time, I'd have left this platform.
RB
Rory B's update25 Jan 2021, 13:57
Reviewer Update
That's all the effort we ever receive back is a generic response while be struggle to keep up with mounting pressure from SARS, clients and staff all due to your incompetence. If it wasn't such a critical time, I'd have left this platform.