WORST COMPANY OF THE DECADE GOES TOOOOOO!!!!! Sage South Africa

This must be the worst company in SA

To give you - background we pay this company R40 000 a year in annual subscription fees

I received a call from one of their call center staff this week. They were following up on payment (Like they normally do) on our annual subscription fee for Pastel Payroll. I explained to them that we need to downgrade our package to 60 employees as half our staff compliment were retrenched. I politely asked the consultant to send me a quote so I can see how much it was going to cost and we can make a decision. To this date I have not received the quote, neither have they even bothered to followed up.

I have waited for an entire hour on the phone to follow up with SAGE as I need to pay for this license to reactivate the software, to add insult to injury, my phone battery went dead while i was holding on....

Previously Pastel took almost a hour and a half to answer my phone call to provide me with support.

No Joke but I feel this must be the WORST COMPANY.. They are very quick to take your money but the after service is shocking. This company makes so much money are they unable to employ call centre staff? or have they just become to GREEDY that they simply refuse to.