Why would you let our businesses suffer for so long???!

You do not even deserve 1* sage. Sage business one accounting outage during this last week has been so poorly handled. I have been their customer since I started by business, and whilst initially I really enjoyed using Sage, this has been it's biggest disappointment. A whole week of outage. A whole week where the customer is unable to generate sales, access reports, or work on their accounts. It has been a horrible experience. I can't believe it was so poorly handled. On top of that- customer service agents on the phone were so rude. If sage really were so customer oriented, they wouldn't have let the customers and their businesses suffer so long.