What a *******!!!!

So I do not post often but this one I have to do. So a year ago I bought Sage on line for my business it cost a lot! it came with no 1 on 1 training and the package I discovered is really not user friendly. They claim you will be able to learn this software package with on line tutorials but it so complicated only someone in finance would be able to use it. I consider myself very competent in learning new systems but this one is so badly designed I really don't understand how they are still in the market. Like most companies they have clearly not done user testing with non financial people or they would have change their software by now. If I need help I cannot phone a person and get help I am expected to interface with a inline bot who just throws the manual at you. NO HELP!!! So I warn you I have spent vast amounts of money paying various individuals who know sage kind of to try and get by books captured correctly and still this is not complete. The whole thing has been far to costly and if I keep using Sage I am really going to carry on paying through the nose for specialists to run the software for me, Not affordable for a small company!