MS
Mike S

1 reviews | Active since Mar 2009

06 Feb 2018, 09:16

wait..wait...wait...wait...

Firstly, standard message 'we are experiencing higher than normal call volumes'. No matter when you call and waiting 55minutes for the call to be answered is unacceptable. Service at Sage has dropped to appallingly bad levels and I have been dealing with you for 16 years.

0
Replies (1)
Sage South Africa
Sage South Africa's reply06 Feb 2018, 09:22
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team

Best regards,