Very bad service - Unprofessional and Unfriendly No cooperation whatsoever!

They tell you to use the new Pegg service which is useless and does not provide any assistance. When you phone the call center, an automated message replies with "THERE IS NO ONE TO TAKE YOUR CALL" The updates they implement mess up the whole accounting system. When you do reach a consultant, they work from home and the background noises create frustration. Client outstanding balances are completely incorrect allocations that don't show and if they do they reflect incorrectly. No client's statements can be sent out as they are incorrect. How can businesses continue to thrive and function without providing the correct information as well as assistance and prompt feedback? Totally unacceptable, will be looking for a new service provider soon.